Contact Us
Solutions to most common problems and questions can be found in our help files;
click here to access them.
All queries related to orders placed on our site should be sent to
orders@jezenya.com. If paying for an order with direct deposit to our bank account, instead of mailing us the Print Order Form just send an email to this address to let us know you've completed payment; if paying by cheque or money order you may want to send an email here to let us know when you've mailed your payment. This is also the address to use if you want to alter or cancel an order before its status has changed from 'Pending' to 'Processing';
click here for more information on order statuses.
All queries for our designer, Donna, should be sent to
donna@jezenya.com. She's always on-hand to field any questions about the proper fit and construction of a garment or to give style tips. Also, if you have any special requests or would like to arrange a private fitting in Perth, send a message to this address and Donna will get right back to you.
All queries for our website designer and administrator, John, should be sent to
john@jezenya.com. He's always ready to answer any questions about the site's design and construction, or hear any suggestions regarding features you'd like to see implemented in the future at Jezenya.
If you've been through the
help files but still have questions don't hesitate to contact us at
support@jezenya.com. I
f you have any trouble navigating our site, find any mistakes or glitches you wish us to rectify, or you're just searching for the meaning of life this is the address to use.